I've never seen turnover at this rate anywhere - not even close. Large chunks of my colleagues left for greener pastures. Unsurprisingly, the external situation affected the internal situation in a negative way. When they were angry, we threw money at them (as we did during a renewal as well). When it was completed, it wasn't like we told them it would be. During my time at Eventbrite, we did everything to lose trust, credibility, and honor with these people. If you are client-facing, those clients will constantly be angry with you, and they will have the right to be.
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